How will my package be shipped?
Our shipping carrier is USPS
USPS may or may not deliver on Saturday.
We do ship to APO & FPO.
I'd like to check the status of my order. How do I do it?
If you'd like to check the status of your order, please use the tracking # included in your shipping confirmation e-mail and log into www.usps.com
WHERE IS MY TRACKING NUMBER?
An email delivery confirmation will be sent to the email address used to place the order . Be sure to check your spam filters for this. Search for the word: Ninadetox. If for some reason you can not find the email - simply log into paypal or google account - you can find your tracking number under the transaction.
We do not require a signature for delivery; however, your local driver may require a signature. We are not responsible if the driver requires a signature and if the recipient is not home to sign for the item. In such instances, even if it is a rush air package, the driver may not leave the item.
You can check your email for your tracking information or contact us and we can provide information on when the job is expected for delivery so you can watch for the package. If you know you will not be home on a day the item is expected, you can try leaving a note on your door with your signature authorizing the driver to leave the product for you. Delivery requirements by the carriers are beyond our control and we are unable to take responsibility. Please order early enough in case of any delay in delivery. Note that even Rush Air deliveries can be delayed due to outside factors outside of our control. If the driver does not require a signature, we are not responsible if a carrier leaves your package unattended at your home and damage or theft occurs.
We are also not responsible if a carrier makes several unsuccessful delivery attempts and then returns the package to us.
If you do not pay the extra fee to ship International Priority we will deduct the amount of priority shipping from your order - in return that will decrease your product amount.
I have not received my package yet, what should I do?
If you did not receive your package within 2 weeks please TEXT 407-494-2061 and email firstname.lastname@example.org so we can do a search with USPS to track your order.
It is your responsibility to provide us with an accurate USPS deliverable address.
While we try to maintain a high inventory level
on the most popular products, there are times when a
particular product is not in stock. If this is the case,
we will e-mail you that the item is on backorder
and ask if you would like to wait for the product,
replace it with a different product, or cancel that part
of the order. Our Apologies for the inconvenience